Thank you for letting us know you are having trouble verifying your micro deposit. Our engineers are currently investigating what’s causing this to happen and are working to have this corrected as soon as possible.
In the meantime, if you need further help verifying your bank information, please update your bank information under Shop Manager > Finances > Payment settings. Select “My bank account is in another currency” and you’ll be prompted to upload a bank statement for review.
Please know that your bank statement must be on official bank letterhead and must provide: your first name, your last name, and full bank account details, including full account number.
Once submitted, we’ll review the information within 5 business days.
If there’s any helpful updates while the team works, we’ll be sure to let you know via this thread. If not, you’ll receive an update once the issue has been corrected.
