Trouble Messaging Customer

When I try to reply to my customer I get a red banner message that says, "an error has occurred (invalid nonce), please try again."  Does anyone know what this means and how I can fix it? Thanks

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NanaLetha
Inspiration Maker

Re: Trouble Messaging Customer

If you are using the Etsy app, try using a browser instead.

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TagTeams
Conversation Maker

Re: Trouble Messaging Customer

I get that at times because I have to step away from my computer often so it sort of "times out".  I just copy message after writing it & refresh page, then paste copied message & it should send.

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