Trouble Alt Text

[WoodCirclesandMore]

I am enter Alt Text on each image. When I go to publish a red bar comes down and says they are having

trouble publishing. Try again later.

Anyone else, having this problem? Thank you

[ChillwolfArt]

Are you using the new Listing Form, or the old one?  Desktop computer, App, other? If you're using the new Listing Form, try switching back to the old (which is more streamlined, easier and less clicks).

[WoodCirclesandMore]

I am using the new listing form and on my desktop computer.

I am having to go back into listings and edit to add the Alt Text because I didn't do when I listed the original listing.

I am not sure if I can go back to the old listing form, since I published in the new listing form.

[ChillwolfArt]

@WoodCirclesandMore  I think you can still go back to the Old Listing Form.  Go into "Listings" and try to make the change there.  It will automatically put you in the New Listing Form, but you should be able to select "Go back to Old Listing Form".  (It will also ask why you want to go back.  I stated the reasons. 

But every time I Renew/Edit a listing, it automatically goes to the New Listing Form.  And I switch back.  I hope it works for you. 

[CatsWhiskersCurios]

I agree - switch to the old listing form. I was adding alt text on that today without any issues.  It's much easier too.

[WoodCirclesandMore]

I will give it a try. Thank you

[WoodCirclesandMore]

@ChillwolfArt, I tried going into listing and was not able to switch to old form. What I ended up having to do, was click on the image I wanted to

add the Alt Text to. Once I was finished, I had to click Apply, then I had to click on Publish.

So, for each image I added Alt Text, I had to do this, in order to be able to publish. 

I am not sure, when creating a new listing, if, it done this way. I hope not, it's a lot of clicking.

[ChillwolfArt]

@WoodCirclesandMore  I'm sorry you weren't able to click back to the old Listing Form. I've seen posts from many Sellers who say the New Listing Form does have extra clicks to perform a task (clicks that we didn't do with the Old Form). And that doesn't make sense to me.  Using more clicks and taking longer to perform tasks which we always did with ease, is counterproductive, not "streamlined" (as Etsy calls the New Listing Form).