I am inputting tracking numbers, on my shipped orders and have stated the postal company, yet still my orders are marked as
"no tracking " even though the tracking numbers are showing.
As a result I will never get that 3rd star.
Can anyone advise please ?
Are you shipping within your processing time frame?
Are you using a shipper recognized by Aftership?
Are the the numbers entered correctly? Does your post office or shipper scan the package as soon as they receive the package. A delay in scanning may result in the package being accepted outside your processing time frame.
Hi,
I am shipping on time, I have to check if the company is recognized though.
Its an ongoing thing, so it's not the numbers.. I can't have got them all wrong.
I will check with " Aftership"
Thank you
Ok "Aftership" doesn't see Ghana Post it seems, now what ?
Other Etsy Ghana shops are getting their tracking seen and recognized,
Just can't figure out what I'm missing here .
Can you ask one of the other sellers in your country how they are doing it?
edited to say I google postage service in Ghana with tracking and this article came up.
GHANA POST Tracking | Track Ghana Post Parcel & Shipment Delivery - Ship24
Thank you , yes I could but unfortunately the people who have it sorted out are very unlikely to help me.
I have mailed and get no response.
I know how to track packages on the website you came up with , the difficulty is to get Etsy to recognize it
so I can collect all three stars.