Tracking info

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I did not make star seller for this month bc supposedly there are two missing info on tracking? All of my items were shipped on time, tracking numbers were listed. There is a mistake here. Just wanted to advise you on this.

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Re: Tracking info

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@BetterwithyourLetter: Are you basing this on the appropriate CSV file? Have the packages been scanned? Our experience is that a day or two after the package has been scanned the CSV file correctly shows tracking and shipment status. That being said, there were reports of issues with some USPS shipments made on or after September 22nd.

 

If the shipper is supported by Etsy make sure that the shipped date, tracking number and shipping company show correctly on the actual order. Etsy relies on a third party vendor for tracking (and tracking number validation) and uses the data on the order. Often recent shipments are not correctly / timely updated.

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NanaLetha
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Re: Tracking info

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Are you using Etsy labels?

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Re: Tracking info

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@BetterwithyourLetter: Are you basing this on the appropriate CSV file? Have the packages been scanned? Our experience is that a day or two after the package has been scanned the CSV file correctly shows tracking and shipment status. That being said, there were reports of issues with some USPS shipments made on or after September 22nd.

 

If the shipper is supported by Etsy make sure that the shipped date, tracking number and shipping company show correctly on the actual order. Etsy relies on a third party vendor for tracking (and tracking number validation) and uses the data on the order. Often recent shipments are not correctly / timely updated.

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