To etsy admin

[SayonaraaPH1ByLorenz]

CAN I ANYONE HELP ME TO RESET MY AUTHENTICATOR APP BECOZ I LOST IT I WANT TO TURN OFF MY AUTHENTICATOR APP 

[NanaLetha]

Etsy will not reply to you here in the forums. You must contact them in your dashboard.

[FallenAngelBrass]

@SayonaraaPH1ByLorenz 

Are you asking about how to turn off two factor authentication?

[funkydreamsmosaics]

https://help.etsy.com/hc/en-us/articles/115015410188-I-Can-t-Sign-In-to-My-Account?segment=selling

It sounds like you'll need to click Contact Support and then Still Need Help, but perhaps there is something else there that will help you.

[BagmakerSupply]

@SayonaraaPH1ByLorenz: Depending on which authenticator app you had, you may be able to reinstall it and recover the credentials, but you will need to get that information from the authenticator app provider. If you want to remove two factor authorization and you no longer have the app, you will need to contact Etsy to reset your account.

"To etsy admin" Just so you know, even if Etsy Support or the Help Pages sent you here this is a seller peer to peer forum, and should not be considered a way to contact Etsy, if that is your hope (although Etsy does sometimes read and reply to posts). You can try https://help.etsy.com/hc/en-us/requests/new?segment=selling or you can open a support ticket through Dashboard > Community & Help > Contact Us

By the way, SCREAMING at Etsy by typing in all capital letters will not speed up a resolution.