Thumbnails showing up as oversized in my shop

All of a sudden a couple of days ago I noticed that some of my thumb nail images show up as oversized with no text underneath. I looked at other shops and it seems to be happening to many people. The listings themselves are fine, it's just a problem with the thumbnails. Has anyone heard why this is and if Etsy is intending to fix it? Is it a browser issue or an Etsy issue?

Labels (1)
Translate to English There was a problem fetching the translation.
0 Likes
2 Replies
BigXStudio
Conversation Maker

Re: Thumbnails showing up as oversized in my shop

There has been a slew of image sizing issues on both browser and app versions of the site. They say that they are aware of the issues and are working on correcting it but no estimate on when. It also seems to affect some people and not others, some browsers and not others, and everyone is seeing something different. You are not alone.

 

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Alkhemists
Inspiration Seeker

Re: Thumbnails showing up as oversized in my shop

I almost banged my head on the wall thinking I was the problem, maybe Etsy should communicate that they are aware of having this problem....!

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.