This item does not ship to United States

[HotSpot3dCosplay]

Hello, I recently found out that all my products say no shipping to the USA, why is this happening? And I can't find the etsy support address anywhere

[NanaLetha]

Your listings only ship to Georgia - they don't even ship to your own country!

[PlatypusDream · Accepted solution]

Many of your items are not allowed to be sold on Etsy.

You can't sell realistic looking guns.

That's probably why they are blocked.

https://www.etsy.com/legal/policy/weapons/207958817249

"Etsy prohibits imitation firearms that are made to resemble actual firearms, as well as any item depicted in such a way that an average person could reasonably mistake it for a real gun. Examples of prohibited imitation firearms include:

• Realistic replica or look-alike guns, including toys and airsoft guns
• BB guns
• Any imitation firearm that fires metal BBs or projectiles"

[HotSpot3dCosplay]

Other ads that are not weapons are also not delivered to the US, and there is no information or notification of blocking anywhere.

[bradgoodell]

There are lots of things wrong with your shop:

1. Your shop front says you are in Thailand, yet your listings show you ship from Georgia.   Which is it? 
2. You can't sell gun replicas on Etsy, so 3 out of your 5 listings are not Etsy-legal and actually illegal  to sell in many countries, including the US.  You cannot ship those to US buyers without breaking a multitude of laws.  
3. You have potential IP issues

Take care of the major red flags in your shop, then come back and post again.  Then we can discuss your US shipping issue.

[HotSpot3dCosplay]

All replicas come with a red tip so that no one would think that this is a real weapon, and the other products are also not shipped to the US, and your accusations of intellectual property violation are unfounded. Why doesn't Etsy have a technical support service?

[PlatypusDream]

@HotSpot3dCosplay 

So you have paid for legal licensing to use famous video game titles in your listings?

There are NO RED TIPS on your guns.

[NanaLetha]

@HotSpot3dCosplay  Why are your items shipping from Georgia? Are you really located in Thailand?

[HotSpot3dCosplay]

I am in Thailand and I am doing the technical part, and my employees are in Georgia and send parcels from there, what does this have to do with my question?

[TheVintagePineapple]

They don't ship to the US or anywhere other than Georgia because that's how you set up the shipping.  You didn't choose any country (or ''everywhere else'') when creating the shipping profile.

Does that answer your question?

[NanaLetha]

You set your shipping incorrectly. You have no shop members listed.

[HotSpot3dCosplay]

Thank you, I fixed everything

[NanaLetha]

@HotSpot3dCosplay  you did not fix everything. You still have no shop members.

[ModAngie · Accepted solution]

Hello!

Should you need to contact support for inquiries, you can reach out to them via this link:

https://help.etsy.com/hc/en-us/requests/new

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