Third party integration not working

[GciCreations]

I still have the issue with shipstation from a few days ago. I still can’t connect my store. I get an error 404 from shipstation and they say Etsy is the problem. I have disconnected the store from shipstation but it won’t reconnect as it doesn’t recognize my store name. Please fix this issue as I don’t know what else to try.

[GciCreations]

Can someone please help me get Etsy working on shipstation. It will not update the store and now says  404 error. Shipstation says it’s an issue at Etsys end.

[Amaradorn]

I don't think the tech team work on the weekends. Try again on monday. Have you contacted Etsy support directly?

[JJewellerySuppliesUK]

Etsy disconnected shops from Royal Mail the other day too!  I was unable to reconnect so I started from scratch and integrated mine again.  It was very simple to do.  Maybe you could try this instead of trying to get a broken thing to work again?

[GciCreations]

I have done all that. I have completely disconnected but it won’t reconnect.

[JJewellerySuppliesUK]

@GciCreations  Don't try to connect the one that won't reconnect.  Start again as if it is a new integration and set it up again from scratch. 

[BagmakerSupply]

@GciCreations   You might want to look at some of the other threads about this on this forum - there were several suggestions that may work for you including such things as making sure you are using the right shop name, starting a brand new integration, etc.

[GciCreations]

Done all that. Nothing is working. I have used the integration for over 3 years and no issues till Etsy had an issue last week and now it won’t work at all.

[RoughMagicCreations]

Looks like it's happened again. I can't import orders to PirateShip and guessing other 3rd party integrations are disconnected as well. Guess we're back to deleting all our integrations and add them back in. 

[GciCreations]

I tried deleting everything but it won’t connect back up! I just keep getting a 404 error from Etsy. 

[BagmakerSupply]

The 404 error means that the integrations cannot find the appropriate endpoint. This must be a new issue that Etsy is experiencing as our in house integration (which also went down during the prior API integration outage) is still working.

[GciCreations]

Correct. It’s at Etsys end and I have tried everything but nothing is working. Shipstation have put out a message saying there is an issue with Etsy so now I need Etsy to fix it! 

[GciCreations]

@jjewellerysuppliesuk I have done that it won’t find my shop and keeps saying there’s a 404 error which is an error at Etsys end. 

[siliconemoulds]

I'm having the same issue in the UK with Etsy and Evri

I've deleted the integration and tried to redo it - still wont work. 

I've even made a new Evri account and relinked from there and it still wont work

Is there any way of exporting order data to a csv so I can manually force it ?

[GlassGardensLondon]

Hi there!

Got same issue since about 10 days now - had to switch to different provider, which is YodelDirect. They are quite good, a bit even cheaper and integrate very easly and fast. To get refund for unused label is like one click, there is also HUMAN you can chat to when Evri is a joke if it comes to customer service.

They told me that it's on Etsy end, so I am not sure what to do now - I use it only for NextDay deliveries and put details manually, no other way to make it work again.