The Seller handbook search is broken

[DaysofYoreTreasures]

I am no longer able to search successfully in the seller handbook.

Everything I type in has html codes added to the search string which is causing an error.
For example, if I search for keywords 101 the results page displays keywords%20101 with the error message "Nothing here - yet. Make sure the words are spelled correctly or try using different words with the same meaning." 

[thatregina · Accepted solution]

Thanks for your report, Mary! I've referred this to the appropriate team on your behalf. 

[DaysofYoreTreasures]

@thatregina 
Thank you for the prompt response!

[DOKOcreations]

@DaysofYoreTreasures  The “%20” you see in the search is the html code for a space. Search works fine and returns results if I enter just the term “keywords”. However, the space in “keywords 101” seems to be tripping it up. Sigh…

[DaysofYoreTreasures]

@DOKOcreations 
Thanks for checking!

[DaysofYoreTreasures]

Dear @thatregina 

Unfortunately this bug is still not fixed. I am not able to find the articles I am searching for in the Seller Handbook because of it.
In addition, it has become a lot harder to find the information I need within this resource since the "categories" were changed some months ago.

[PWOriginals]

I gave up using Etsy's search a long time ago when looking for something in the handbook. I've been using Google search, just like when I'm trying to find product here to purchase.

[LeLightFantastique]

@PWOriginalsI never find anything in the Etsy handbook unless I search for it on Google.

[PWOriginals]

@DaysofYoreTreasures 

Is this what you're looking for?

https://www.etsy.com/help/categories/seller

[DaysofYoreTreasures]

@PWOriginals 

No, but thanks for helping.

They introduced a search bar at the top of the seller handbook when they re-arranged it - about a year ago?
Maybe I am one of the few who use it.

[ChillwolfArt]

I'm getting the same as you. I typed "ultimate guide" (received "ultimate%20guide"). Typed "keywords 101" (received "keywords%20101).
When I'm in the Seller's Handbook, I usually click onto "Getting Found" (rather than type anything in the Search Bar, although I have typed in there in the past).