Technical Problem - Incorrect Price Shows on Store Site

[JewelryGenealogy]

I have been having this problem for a day or two now.

I list an item with a certain asking price and Etsy converts it to $1.00!

This occurs on Microsoft and Google Browsers but not on my phone app.

Attempted to upload a screen shot but received a "You do not have permission to upload" message.

Could someone check my site especially for the Batva Bear Brooches.

If prices show $1.00 I will need to go further in my investigation.

Jan

jewelrygenealogy.etsy.com

[NanaLetha]

All 3 bear pins show $1.00 unless I reorder by lowest price 

[UniqueandU]

I just checked your listings, and they all show 1.00. You may need to investigate further.

[Prerafdesigns]

Use old form to change the price Before the old form disappears.  

[RaineyGirlVintage]

@Prerafdesigns  - thank you for that idea.  I came to the forums today since I copied an old $24 listing to create a new listing I was pricing at $10, but the dang price refused to change to $10 - it said $10 when I was in the shop manager, but still said $24 in the actual listing the customer sees.  I'm glad you suggested using the old form - I opened up the listing in the old form, changed the price, and now the listing is correct.  I'm not sure what the deal is with this pricing glitch or whatever, but it is annoying (and the first time I've encountered this particular issue with the new form).

[Prerafdesigns]

I had a similar problem the other day and there were lots of people on the forum having similar issues. They helped me by suggesting old form.

The old form is going in the next day or so. Not looking forward to that.

[JMOldeVintage]

@JewelryGenealogy  - Your two bear pins still show $1.00 price. (I'm on a laptop/W10/Chrome).

[CarpetCollectionAU]

This has been a known issue with the "New" Listing Form for some time now. The only way to "fix" it is to use the "Old" Listing Form. What happens after the "Old" form id retired is anyone's guess

PS: I have had some success with fixing the incorrect prices by publishing the Listing and then using the "Bulk Edit" function in Shop Manager. Just select the Listing by checking the box, go to Edit Listing > Edit Prices and then Set new amount.

[letsreminisce]

Etsy has yet to help me. I tried your option and it worked, thanks!!

[Bizmo]

I used "Quick Edit" with this problem, on the advice of someone in a different thread and it worked for me.

[Hertfordweaver]

I wish they'd leave the old format as an option.

[PuppyLuckVintage]

This is happening to ME TOO !!  and the other thing that makes it so messed up is you don't know the price is wrong unless you go to your shop and see the price is wrong AND it doesn't happen to every listing. Major WASTE OF TIME !!

ETSY WHAT ARE YOU DOING TO US !?!?!?!?!

[beachartz]

I'm having the problem too and changing to the old forum didn't work. It acts like it does, but when I updated the item price, it still shows the old price. I also have my dot com on Pattern and the same problem is there. I did email support, They got back quickly via email and told me that no one else was having this issue so I should clear my history trail, log out and back in to Etsy, and a few other things. I have deactivated the listing so I don't lose money on it. I don't want to lose all of the 5 star reviews but I might just have to make a new listing and hope I'll never have to edit something that I'm relisting in the future.

[DrBrassyDIY]

I tried quick edit and still the wrong prices are showing in Etsy search and they don't match my shop prices at all.