This is the umpteenth time I have requested help on THIS issue that is nearly a year old, and still not fixed. All my requests via etsy help have been closed with no solution. The issus is:
My team's home page does not show Pinned threads! It is blank. I have requested MANY TIMES for help with this and, seriously, 8 plus months later it is not fixed, nor has it been addressed further from the tech person who said he would fix it.
My team is a hidden team, please please provide a link that applies to this issue so I can open a new request. I have gone through all of the previous tickets and they have all been closed with no resolution. Each closed case has a caveat that says "this case has been closed, if you need more help open a new case" which I have tried, but the help page I am directed to, directs me to a suspended account page help request, which DOES NOT APPLY.
PLEASE can a real TECH TEAM PERSON contact me via etsy so I can explain further and provide current (today) screen shots of this ongoing problem that has not been fixed, or can a help request form link be posted that will go to the CORRECT DEPARTMENT as a suspended account, financial and other topics do NOT apply.
Thank You in advance for truly providing customer service. Honestly, Etsy would fail getting a star seller badge if you look through my numerous requests on this same issue for months.
