Stock Images not displaying on laptop

[GeeksWithWings]

Hi Guys,

Im having an issue where my product images are not displaying on my shop, but this is only happening on my laptop.

Everything works fine on my other devices, iPad, iPhone etc, just not the laptop.... Has anyone else experienced this and knows a fix?

Thanks in advanced,

Jack

Manager

Geeks With Wings

[WitticismsRus]

@GeeksWithWings 

Images not displaying is often a system or browser issue not a site issue especially if they are showing ok on other devices. Have you tried the usual suggested fixes like clearing cache/ cookies, trying another browser and/or rebooting system or router etc?

[BagmakerSupply]

@GeeksWithWings  Exactly what do you mean that "product images are not displaying"? Is this something that just started? What browser are you using?  @WitticismsRus is correct that if something does not work only on one device, the issue is usually on that device. While Etsy may have pushed out a change that does not work on all browsers (even if the browser *should* be supported) you might want to first try a <ctrl><f5> in your browser while on that page to force the browser to update its cache. Etsy is using the webp format for images and some older browsers do not support it. Upgrading your browser and/or trying a different browser may help narrow down the problem.

[GeeksWithWings]

Hi guys, sorry for the late reply!

My images have suddenly started working again haha...

But thank you so much for the suggesgions