It has been over a month and they have still not fixed my problem. I've sent numerous emails I've left a bad reviews and they still won't fix the issue. Why is support not helpful? Anyone else have problems that they've been waiting on for months for solutions? I'm still waiting for answers from help request from April. Very frustrated they made no effort to fix this
Hello! We're sorry to hear you're experiencing issues with your shop. We've forwarded your concerns to a specialist team. Thank you!
Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.
It took 2 months for them to fix a tech issue for me once, but yours is way longer. I would politely call tech support to talk to a real person. Maybe even request that they put you in touch with the tech department?
Hello! We're sorry to hear you're experiencing issues with your shop. We've forwarded your concerns to a specialist team. Thank you!
Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.
