Still can't access forums

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I am still unable to access the Etsy Community forums. I am logged in, and this has been for weeks now. I can only see announcements and technical issues.

So frustrating!

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ModFabio
Community Specialist
Community Specialist

Re: Still can't access forums

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That's much slower (for context, I have notifications disabled); please an email to community [at] etsy.com instead.

In any case, I manually fixed the ones who posted here. If anyone else is experiencing issues, please contact us via email.


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NanaLetha
Community Maker

Re: Still can't access forums

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Are you logged into the forums or just to Etsy?

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NoFrogsAllowed
Conversation Maker

Re: Still can't access forums

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What seems to work the best is to get the attention of a mod here in the forum.  Etsy doesn't seem to be blanketly fixing the issue, but a couple of mods have gotten it fixed on a case by case basis.  

Go to this thread:  https://community.etsy.com/t5/Technical-Issues/Can-t-access-Mothers-Day-Gifting-Trends/td-p/14529985...  and specifically contact the mod there.

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ModFabio
Community Specialist
Community Specialist

Re: Still can't access forums

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That's much slower (for context, I have notifications disabled); please an email to community [at] etsy.com instead.

In any case, I manually fixed the ones who posted here. If anyone else is experiencing issues, please contact us via email.


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Re: Still can't access forums

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Try logging out of your shop account, and then logging back in. This was suggested to me by a forum mod. It didn't work instantly - it was about 24 hours later that I found I had access.

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Re: Still can't access forums

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I am having the same issue and had to call Etsy today. I was told the technical team would reach out to me by email but I do not hold my breath on this one.

I just signed out and back in and it seems to have NOT corrected the situation. I hope that by tomorrow it will show corrected like it did for yourself. Thanks for leaving this post and updating us on how you finally gained access so we can hopefully do the same.

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