Stats for Revenue are not working

My shop stats are not working for today 6 November.

All info is correct for the previous days but today everything is '0' in the "Revenue" options menu.

Any suggestion? Thank you for your time!

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UppNorthCo
Community Maker

Re: Stats for Revenue are not working

Orders and revenue are not changing today.  Tried to tell the chat guy.  waste of time.

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Re: Stats for Revenue are not working

I noticed the same on Friday and contacted support. Said it was being escalated to tech services and to watch my email for a response. It is Sunday and still no response. My account is showing a $38 discrepancy.

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UppNorthCo
Community Maker

Re: Stats for Revenue are not working

I think I'm missing some from last night too.  Guess it depends what support person you get.  Mine said there were no issues.  Maybe on Monday if somebody from IT comes back to work they will fix it.  not holding my breath.

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Re: Stats for Revenue are not working

Mine just updated, but it's still one off from Friday. Still no contact from Etsy Tech, as promised

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Re: Stats for Revenue are not working

ackkk ~ ditto , many things are going wrong here today in my shop... again. I can't even find the chat guy to waste time with.  

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UppNorthCo
Community Maker

Re: Stats for Revenue are not working

bottom right corner on your dashboard is a chat box.  might be good to tell them.  they claim there are no issues.  

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Re: Stats for Revenue are not working

no box for me, right left up nor down 

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Re: Stats for Revenue are not working

Having the same issue with stats not updating. Started a chat, but not helpful.

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papertagged
Inspiration Seeker

Re: Stats for Revenue are not working

I am also having the same issue today. 

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TheWellowWillow
Inspiration Seeker

Re: Stats for Revenue are not working

Also having same issue. 

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Re: Stats for Revenue are not working

Just came here to see if anyone else was having the same issue - but mine has been going on since yesterday (Saturday). If I go to Last 7 Days, I see different stats, but they’re still not correct. 

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Re: Stats for Revenue are not working

Same issue - stats not updating.

Parlezvousgrits

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Re: Stats for Revenue are not working

Don’t find it as a problem:)

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Re: Stats for Revenue are not working

Same issue here, stats now showing.  

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Re: Stats for Revenue are not working

Mine were showing I was own $85.00 than dropped down to $29.00 But still show I was owed $85.00 in the statement area. How does that happen? Missing $56.00 This happened Saturday. I been trying to find out where it is.

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Re: Stats for Revenue are not working

I just had a sale.  It shows in sales but it does not show in the dashboard nor does the amount.  Etsy please fix this!!!

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