Stats Not Shown

Jump to solution

A message comes up :  Unable to show your stats right now.  Anybody else having this problem?

Labels (1)
Translate to English There was a problem fetching the translation.
1 Like
2 Solutions

Accepted Solutions
ChillwolfArt
Conversation Maker

Re: Stats Not Shown

Jump to solution

Yes, I saw it as well.  But when I filtered Stats for today, it shows.

View solution in original post

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...
FabioMcMustache
Conversation Maker

Re: Stats Not Shown

Jump to solution

Hello,

Our engineers are aware of and currently investigating a potential technical issue with the Stats section of the Shop Manager.

This is being worked on, and a fix will be deployed shortly.

Thanks!

View solution in original post

Translate to English There was a problem fetching the translation.
2 Likes
Reply
Loading...
10 Replies
VivaVessel
Inspiration Seeker

Re: Stats Not Shown

Jump to solution

I am also having this problem came here to ask aswell 

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
ChillwolfArt
Conversation Maker

Re: Stats Not Shown

Jump to solution

Yes, I saw it as well.  But when I filtered Stats for today, it shows.

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...

Re: Stats Not Shown

Jump to solution

Worked. Many thanks.

Translate to English There was a problem fetching the translation.
1 Like

Re: Stats Not Shown

Jump to solution

Thanks

Translate to English There was a problem fetching the translation.
0 Likes

Re: Stats Not Shown

Jump to solution

Yes same here, not that they were very exciting to start with 

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
NanaLetha
Community Maker

Re: Stats Not Shown

Jump to solution

Got the same notification but my stats are back now.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
ChillwolfArt
Conversation Maker

Re: Stats Not Shown

Jump to solution

@BeyondBowTies  Just wanted to add. I still have that Message Bar at the top of my Stats page, and my Stats do seem to be working.  However, there is something which I've not noticed before.  When I mouse (not click) over anything in the Stats page, the entire block across the page turns black.  Whether it's "Etsy app and other pages", "Search", etc. or my listings below (which show number of Visits, Favs, Orders, etc.).

(Desktop computer, Chrome)

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
FabioMcMustache
Conversation Maker

Re: Stats Not Shown

Jump to solution

Hello,

Our engineers are aware of and currently investigating a potential technical issue with the Stats section of the Shop Manager.

This is being worked on, and a fix will be deployed shortly.

Thanks!

Translate to English There was a problem fetching the translation.
2 Likes
Reply
Loading...

Re: Stats Not Shown

Jump to solution

Has this issue been worked on? My stats are behind every day by 4-6 hours. Things aren't syncing up between views and visits. One will be up to date, and the other will be 6 hours behind. At times, both are 6 hours behind.

Translate to English There was a problem fetching the translation.
0 Likes

Re: Stats Not Shown

Jump to solution

My visits # doesn’t match the customer viewed items. Been this way for awhile. 
Ex:  Visits=4, Customer Viewed items=2

very frustrating as I would like to know which items customers are looking at 

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.