WhisperofLightCo
Inspiration Seeker

Start seller badge

My star seller badge status was revoked. But I think it's error. Can you help me getting back my badge. It's say now that I was notified before that I violated some rules. But I don't get any massages before. So no idea what happened 

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Re: Start seller badge

Read the emails you were sent very carefully.

I see an item in your shop that is not allowed by Etsy’s Term of Use. Reselling factory made items you did not hand make is not allowed on Etsy. All plant material must be grown and collected BY YOU, not imported and resold.

Reread the Creativity rules and remove items that are not allowed or risk permanent shop closure.

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bradgoodell
Community Maker

Re: Start seller badge

If you've received:

  1. IP violation listing removal
  2. Creative standards listing removal
  3. Excessive disputes you've lost
  4. Violation removals of any other kind

Each of those were warnings, and warnings add up.  

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Re: Start seller badge

@WhisperofLightCo: "But I don't get any massages before." Have you checked your eMail spam / junk folders? There are many reports that eMail providers assume that the wording / sender of these notification eMails mean they are SPAM.

Presuming that the eMails were sent to you, many bad things can happen after the eMail has left Etsy's eMail server. Your eMail provider or Internet Service Provider or even a relaying server could be blocking the eMail in error and it never even makes it to your eMail client much less your SPAM or junk folder.

Again presuming that the eMail was sent and depending on where in the process the eMail was blocked and who your eMail provider is, sometimes whitelisting the sending domain can help.

If you are not receiving any Etsy eMails, you may want to check that your eMail address is still confirmed. You can do that it your Account Settings.

"Can you help me getting back my badge." Just so you know, even if Etsy Support or the Help Pages sent you here this is a seller peer to peer forum, and should not be considered a way to contact Etsy, if that is your hope (although Etsy moderators do sometimes read and reply to posts).

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