AuraAlcoveDesign
Inspiration Seeker

Start seller badge not showing

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Hello, 

I have 100% response rate, 5.0 reviews rating, 100% on time dispatch, sales over £200 (minimum requirement is £200), and 6 orders in total and the order minimum is 5. 

My star seller badge is not showing, it shows an exclamation mark on the no. of orders. Does anyone know why is this? How to resolve this?

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NanaLetha
Inspiration Maker

Re: Start seller badge not showing

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Has it been 90 days since your first sale? That is a requirement for star seller.

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NanaLetha
Inspiration Maker

Re: Start seller badge not showing

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How about on time shipping with tracking?

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NanaLetha
Inspiration Maker

Re: Start seller badge not showing

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Has it been 90 days since your first sale? That is a requirement for star seller.

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PrimFun
Community Maker

Re: Start seller badge not showing

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SS is from the time of first sale.  For May look at the last CSV.  Chances are you did not make it for May.  Come June you will.  SS is awarded only monthly.  

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Marmalady
Conversation Maker

Re: Start seller badge not showing

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The Stars for May were calculated on metrics for Feb, March April

How many Sales / Revenue did you achieve in those three months?

Was May 1st at least 90 days after the date of your first sale?

If you have achieved the required milestones since 1st may, then you will get the Star on 1st June.
Stars are not awarded mid-month

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Re: Start seller badge not showing

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it shows an exclamation mark on the no. of orders

It will do so until you reach 90 days from the date of your first sale.

The next 1st of the month after those 90 days will be the first badge you'll be able to receive.

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OneEyeCatStudio
Conversation Maker

Re: Start seller badge not showing

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Have you had any communication from Etsy regarding your items being handmade?

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AuraAlcoveDesign
Inspiration Seeker

Re: Start seller badge not showing

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Wow. Did not expect so many replies. Thank you everyone! It has not been 90 days from my first order, this is what I was missing. Thank you all for your help

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