Star tracking for 2 orders for the same customer

[CheatumsBargains]

Star tracking for 2 orders for the same customer.  A customer bought an item and I was processing it when they turned around and bought another item.  I combined both orders in one package to save the customer postage.  When processing the order, I used the same tracking number for both orders.  The Star system only gave me credit for one order and said I didn't furnish a tracking number for the second order.

W.E. Cheatum

[ChristmasIsLove]

You needed to mark the second item as complete and enter the tracking number on the order.

[audreytherese]

I read they entered the same tracking number, but it did not accept it on the second order. 

As far as I know you were still eligible for the star if you entered the same number on multiple orders, for exactly the situation the OP has given. Quite possibly a new change Etsy has made if people were abusing the system and using the same tracking number on multiple orders, not just for combined orders shipped together. 

[ArtDollsbyJD]

It does register the tracking number but if an error is made in a digit because it has to be manually entered, then it says the tracking is not valid.

[ArtDollsbyJD]

Make sure the tracking number you entered manually into the other order is correct.  Even a reversed digit will cause it to fail.  I know it happened to me.