Star seller

[ButterflyGraphicc]

I am a star seller and my seal is not appearing to buyers, only to me.

[BootifulLabels]

You are showing the messaging and review badges but not the shipping one.  You don't get the overall badge unless you get all three.

Edited to add, sorry, I just realised you are a digital shop so you aren't judged on shipping.  Your other two badges are showing to me and there have been a number of posts in the last few days from folks with all three badges that are not showing the overall badge.  It has been reported to Etsy and I believe I saw a response saying they were working to fix the issue.

[ButterflyGraphicc]

thank you very much

[ButterflyGraphicc]

hello, but since the first day of May I got the star seller badge and suddenly it disappeared

[JJewellerySuppliesUK]

You can check your stats by going to Shop Manager - Star Seller and have a look at the boxes there to see which you qualified for and download the spreadsheets for more detai.  Were you are star seller last month as maybe it was still showing for a day then went as you didn't qualify this month. 

[ButterflyGraphicc]

I got the star this month, on my dashboard there is a star seller, but it is not showing up on the store's website

[GlassSlippersByJane]

There appears to be a glitch somewhere - the stars are appearing and disappearing.

[ButterflyGraphicc]

It must be a mistake. I got the star this month, on my dashboard there is a star seller, but it is not showing up on the store's website

[PrimFun]

Check the CSV for shipping?  Is there possibly any order that you did on physical listing as a special order?  If not then contact Etsy and ask them about the star seller as since you are a digital shop the badge for shipping does not count.