ZsHotSauce
Inspiration Seeker

Star seller

ETSY, if you are listening, 

You need to take into account orders that have no tracking because of local delivery or pick up. I select local delivery or pick up so I can close the order but you ding me every month for having 10 or so orders with no tracking. I would have star seller status every month for years but have never got it once due to that flaw in your site.

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NanaLetha
Inspiration Maker

Re: Star seller

How would Etsy know the buyer received their item unless you mail with tracking?

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Re: Star seller

Yes.  And what Etsy don't know, don't count!

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Re: Star seller

@ZsHotSauce: "... due to that flaw ..." Unfortunately it is not a flaw but a design decision. If you have not yet done so, you might want to read https://help.etsy.com/hc/en-us/articles/360000338067-How-to-Offer-Local-Pickup-or-Delivery?segment=s...

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Re: Star seller

Etsy is an online platform, not a home delivery service!

 

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PrimFun
Community Maker

Re: Star seller

Did you read the information on star seller?  You would know that Etsy does not allow for hand delivery or local pick up for star seller.

You can choose to do so but you will not get star seller status or any sort of protection should the buyer say they never got the item or the item was damaged.

Hand delivery is not a good business practice unless you self-insure for instances when you may have to refund. 

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Re: Star seller

Etsy is pretty clear about local pick up/ delivery and Star Seller here in the Help Center article about Star Seller 

https://help.etsy.com/hc/en-us/articles/4403058372503-How-to-Become-a-Star-Seller?segment=selling

"What if I offer local pick-up or delivery for my items?

At this time, orders that don't have tracking because they are delivered or picked up in person will be considered shipped without tracking, and will not meet the Star Seller criteria for shipping."

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