And order was picked up instead of shipped and it changed the delivery to DHL and put 000000 as tracking number. It was set up as a customer pickup order.
So how are your stats incorrect if you did not mail it? There is no way to set up as customer pickup on Etsy.
@DeeLuxDesigns: In what way are the "Star seller stats incorrect" ?
If the shipping information changed by itself, you have 72 hours to update or change the shipper and tracking number from the time you mark the order as completed https://help.etsy.com/hc/en-us/articles/115015774228-How-to-Add-Tracking-and-Complete-an-Order-?segm...
While pickup is a valid way to complete an order, this order will still affect your Star Seller negatively. If you have not yet done so, you might want to read https://help.etsy.com/hc/en-us/articles/360000338067-How-to-Offer-Local-Pickup-or-Delivery?segment=s...
Will local pickup orders be part of my evaluation for a Star Seller badge?
All physical listing orders must include a valid tracking number or a shipping label purchased on Etsy to be considered for a Star Seller badge. At this time, we’re unable to make exceptions for local pickup orders.
This also applies to delivery orders.
Local pickup means you lose on star seller. Etsy is aware of people trying to put in fake numbers so it appears they have found a way to stop that.
Sorry local delivery is just not viable on Etsy if you want star seller.