GlassworksIdaho
Inspiration Seeker

Star seller orders not calculated

I received an order last night that put my total orders at $302 and you aren’t acknowledging that order as part of the September sales. I would like a review 

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NanaLetha
Inspiration Maker

Re: Star seller orders not calculated

Etsy cuts of the star seller stats a day or two before then end of the month.

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Re: Star seller orders not calculated

@GlassworksIdaho: Star Seller stats are in UTC (not your time zone) so what is September 30 to you may be October 1 to Etsy.

 

"I would like a review" Just so you know, even if Etsy Support or the Help Pages sent you here this is a seller peer to peer forum, and should not be considered a way to contact Etsy, if that is your hope (although Etsy does sometimes read and reply to posts).

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NoFrogsAllowed
Conversation Maker

Re: Star seller orders not calculated

You can't count on the last couple of days of a month to make or save star seller.  They have to have the time, because of the 24 hour message reply window.  Sale will be counted toward November's badge.

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bradgoodell
Community Maker

Re: Star seller orders not calculated

When it comes to Star Seller, Etsy doesn't do reviews or adjustments.  Sorry.  

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