InnesDESIGNshop
Inspiration Seeker

Star seller - message response rate

Jump to solution

In September, out of only two messages, I was late in replying to one by 35 minutes. One late message, but it gives a response rate of 50%.
I have not received any news in October and November. Most likely because everything is clear and understandable to the customer in my store. Why have I not been able to qualify as a star seller for two months now because of this late reply from September?!

Labels (1)
Translate to English There was a problem fetching the translation.
0 Likes
1 Solution

Accepted Solutions

Re: Star seller - message response rate

Jump to solution

Star seller is on a rolling three month. So the star for December is based on September, October and November stats. Your late message will drop off next month.

View solution in original post

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...
1 Reply

Re: Star seller - message response rate

Jump to solution

Star seller is on a rolling three month. So the star for December is based on September, October and November stats. Your late message will drop off next month.

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.