Hi Etsy,
We made our sale this week that should have made us star seller but the order criteria has been sitting on pending since we fulfilled our 6th order 1-2 weeks ago. The requirement was for 5 orders, we fulfilled our 7th yesterday and working on order 8-9 this week. I'm hoping we can get this badge soon. Please advise.
100%
Message response rate
Target: 95%
Average rating
Target: 4.8
100%
On-time shipping & tracking
Target: 95%
Orders
Minimum: 5
$329.93
Sales
Minimum: $300
Thanks,
Liz
How long has it been since your first order? At least 90 days must have passed before you can be considered at all.
The next time to evaluate your shop will be October 1st, so they will be looking at the months of July, August and September. Be aware though that sometimes messages in the last few days of the month don't always count.
from the help page
"Messages sent on the last two days of the 3-month review period may be excluded from the current review period and counted towards the next period instead. This is to allow Sellers a full 24 hours to respond and not be penalized for messages received late on the final day of the review period."
How long has it been since your first order? At least 90 days must have passed before you can be considered at all.