Star Seller ~ Tracking

[TheMysticCactus]

I purchase ALL my labels through Etsy. I marked my order complete , I waited a day till I got done traveling from work to print the labels & now they are saying I didn't provide any information regarding the package. Ridiculous. I loose my star seller, or im at now 92% because of that. I do 98% digital very minimal shipping. This will hurt me in December. I hate this 

[BagmakerSupply]

@TheMysticCactus: A quick search of this forum will show you that you are not alone. Often recent shipments are not correctly / timely updated. Usually a day or two after the package has been scanned the CSV file correctly shows tracking and shipment status.

[Tonghaofabric]

The requirements of star sellers are very strict. There are always some problems in the process of obtaining, which will make me very upset, because there are many uncontrollable factors. What we can do is to do our best to keep star sellers.

[TonsOfPaper · Accepted solution]

Hello @TheMysticCactus,

We've double-checked your Star Seller and we can confirm that you have 100% for the On-Time shipping metric. Please know that it may take about 24 hours after an order has been shipped for this score to update.

Thank you very much!