I shipped two items to a customer and only put shipping info in one and now that’s the only thing keeping me from being a star seller. It’s saying I don’t ship on time ( I do). Any tips?
@TiffanyWrightCo: "... only put shipping info in one ..." Probably everyone is wondering why? The Star Seller metric for shipping is very simplistic and binary - either you marked the order as complete on time with a verifiable tracking number or you did not.
You can add the same tracking number to the second order up to three days after you ship (as long as it is still within the promised shipping time), if it is past that timeframe, you are stuck with the strike until it drops off in three months.
@TiffanyWrightCo: "... only put shipping info in one ..." Probably everyone is wondering why? The Star Seller metric for shipping is very simplistic and binary - either you marked the order as complete on time with a verifiable tracking number or you did not.
