Star Seller Status for period Jan 1 - March 31

[Tumbleintotumblers]

I supposedly lost star seller status for April, but when I checked, they did not count my sales in January.  What can I do about this?

Thanks

Debbie Novak - tumbleintotumblers

[audreytherese]

Did you change your currency at any point? That resets your sales figures and is the most common reason sales are not counted. 

[Tumbleintotumblers]

No, I didn’t 

[DianesK9Creations]

They didn't include my review in Jan. either.

[audreytherese]

Yes, they did. That's the only review you have from that period, and if it wasn't included, you wouldn't have the reviews badge or the SS (which you have). 

[BootifulLabels]

You had 2 five star reviews in Jan, but those are the only reviews in the Jan-Mar period.  I am not seeing any badges at all on your shopfront.  Did you have the 5 sales and $300 in sales requirements during that period?  If not, you won't see any badges at all, even those you would have earned.  Perhaps when you first looked the stats hadn't yet clicked over, and the badges you were seeing then were for the previous period.

[SivanLotan]

I should get it either. 
It’s counted from January 14 and not January 1

[BlueFrogCreek]

I was really looking forward to getting my star back. I met all requirements, including being over the 5 sales & $300. But by Etsy's calculation I am under the $300. I can't get Etsy's number to match anything, I even tried removing all January sales & just the sales for January 1-14.

I'm confused. 

[BagmakerSupply]

@BlueFrogCreek: The $300 requirement doesn't include shipping or any additional taxes collected. https://help.etsy.com/hc/en-us/articles/29665255990039-How-to-Track-Your-Progress-Toward-Becoming-a-...

[BlueFrogCreek]

I don't have shipping, and there wasn't that much in taxes. It was a thought though. 

[Tumbleintotumblers]

I had 145 and 4 sales in January, 176 and 3 sales in Feb, and 1 sale of 24 in March. The other criteria   It shows I made 4 sales and 174 on the star seller order/sales page. 

[audreytherese]

What was the date of your very first sale?

[audreytherese]

Nevermind, you have reviews in 2024. I was checking if you had been selling for over 90 days. 

Did you get any removals, for things like IP infringement?

[BootifulLabels]

Are you looking at the Current Period tab, or the Previous Period tab on the progress page?

It sounds like you are looking at the Current, which is your progress towards the next badge covering Feb, Mar and April and due to be awarded on May 1.  To check the badges just awarded on April 1, you need to click the Previous tab.