Star Seller Shipping Score not accurate

[DeclarationHome]

According to my star seller score, it says that I didn’t have tracking numbers for 27 of my orders…. I have NEVER shipped an item without a tracking number. How do I fix this glitch??

[Adorabilities]

Were they from the past couple of days?

It can take several days for orders to show up correctly on the CSV. 

[TastefulArtisan]

Assuming you are using Etsy labels, if the shipments are recent, like in the last day or so, it can take some time to show up. I've seen ones show no tracking right up until the tracking states it's delivered LOL The USPS/Etsy integration could use a little tweaking.

-Maria

[BagmakerSupply · Accepted solution]

@DeclarationHome: Have you looked at the applicable CSV file? How long ago did you ship? Have the packages been scanned? If the shipper is supported by Etsy make sure that the shipped date, tracking number and shipping company show correctly on the actual order. Etsy relies on a third party vendor for tracking (and tracking number validation) and uses the data on the order. Often recent shipments are not correctly / timely updated. Usually a day or two after the package has been scanned the CSV file correctly shows tracking and shipment status and the Star Seller stats auto update.