mmalikart
Inspiration Seeker

Star Seller Not Updating

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Hi everyone,

I've checked all the boxes for the star seller badge (maybe about 2 weeks ago) and it's not showing on my shop page or next to my listings in search results. I've googled around and found that they update the badge on the 1st of every month but it's still not showing. My star seller stats are:

Message response rate: 100%

Average rating: 5.0 (this is the only badge that shows on my page)

On-time dispatch & tracking: 97%

I worked really hard for this badge and quite disappointed that despite meeting the requirements it's not showing

Is anyone else having same/similar issues or know how to fix it? Would really appreciate any help!

Thank you!

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Re: Star Seller Not Updating

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Hello @NostalgixCreations,

 

We've double-checked your Star Seller, and we can confirm that your Star Seller are updating and you're on track in the current review period. The data for Star Seller is updated every 24 hours, so your metrics will update daily. They will be reflective of the 3 months included in your current evaluation period, and you will be eligible for Star Seller on the first of every month.

On the other hand, please remember that prior to posting in a thread in the Forums, we ask that you please check if you are not bumping an old thread that hasn't seen any activity in a few months (or years, even). If that is the case, and you still would like to share your thoughts and get the conversation going - whether about this or similar topics, we ask that you start your own thread instead of bumping an old one.

 

Please note that reviving old threads can cause confusion for members reading, so always check the dates of the most recent replies before posting. You can find this information on the top-left corner of each message, just below the member's username and profile picture.

 

Having said that, we are closing this thread as it is indeed a bit older, and the information contained here may be outdated.

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Re: Star Seller Not Updating

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It can take up to 24 hours for the star seller stats to update. Give it some time.

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Re: Star Seller Not Updating

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For me no star seller progress has changed since Jan 1st . I’ve not had many reviews so the ones I’ve had should easily take me higher but still no updates 

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Re: Star Seller Not Updating

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@NostalgixCreations 

The review period for the January star seller badge was October, November and December. You have quite a few 4-star, 3-star and 1-star reviews (and no reviews at all in October). I didn't do the math but it looks like there aren't enough 5-stars to earn the reviews badge.

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Re: Star Seller Not Updating

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This happens every 1st day of the month.  Check back later today.  

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Re: Star Seller Not Updating

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I asked the same question this morning. I’m in the same boat as you! Someone said check in the afternoon. 
congratulations!

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SugarTaffySoap
Conversation Maker

Re: Star Seller Not Updating

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Mine is updated now. I'm on the east coast in the USA.

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Re: Star Seller Not Updating

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Original post was around 6:00 am (Central time in the US) - and here it is about 3 hours later - 9:15 for me now - and everyone has their badges showing (that posted in this thread).

Just for reference next month.

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KactusAndThings
Inspiration Seeker

Re: Star Seller Not Updating

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Yeah, I should have a 95% for message response and therefore qualify for Star Seller since my other two categories are 100%, but it still says 94%, so no Star Seller for me.

PLUS, I wonder about the choices for "Recomended" Reviews on the front page of my shop. I have received 30 Five Star reviews in the last four months, nothing less, but they still insist on putting a four-star review from JANUARY on the first page of Recommended Reviews, every. single. day.

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Re: Star Seller Not Updating

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Mine is the same on messagesplus I’m 4.7 review rating and had 10+ reviews of 5 star and it’s still not moved . I hope it updates soon 

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Re: Star Seller Not Updating

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Hello @NostalgixCreations,

 

We've double-checked your Star Seller, and we can confirm that your Star Seller are updating and you're on track in the current review period. The data for Star Seller is updated every 24 hours, so your metrics will update daily. They will be reflective of the 3 months included in your current evaluation period, and you will be eligible for Star Seller on the first of every month.

On the other hand, please remember that prior to posting in a thread in the Forums, we ask that you please check if you are not bumping an old thread that hasn't seen any activity in a few months (or years, even). If that is the case, and you still would like to share your thoughts and get the conversation going - whether about this or similar topics, we ask that you start your own thread instead of bumping an old one.

 

Please note that reviving old threads can cause confusion for members reading, so always check the dates of the most recent replies before posting. You can find this information on the top-left corner of each message, just below the member's username and profile picture.

 

Having said that, we are closing this thread as it is indeed a bit older, and the information contained here may be outdated.

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Re: Star Seller Not Updating

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I'm $2 short according to my star seller dashboard so I'll be losing the badge this month. It must not have updated yet though 'cause the badge is still showing this morning. I expected this since summer is my slow time and it was a very sloooow June.

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Re: Star Seller Not Updating

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@mmalikart   I now see the Star Seller badge in your shop.  Congrats!  

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