Star Seller Metrics Incorrectly Calculated

Hey there,

 

our Star seller badge is gone since today because some of the shippings got marked as sent late. One of the Etsy support Team wrote me:

 

Looking at this from our end, this order had an original ship by date of November 5, but was later updated to October 30 manually.

 

how can that be that a shipping date gots added 5 days in the future.

And after looking in to this forum we are not alone with such issues.

It would be very nice if someone of the etsy technical team could get back to us to help here.

 

Kind regards

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Re: Star Seller Metrics Incorrectly Calculated

I don't understand your problem

"how can that be that a shipping date gots added 5 days in the future"

Changing from Nov. 5 to Oct. 30 is not "adding" - that's "subtracting"

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