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Star Programm

Warum wird bei der Eingabe der Versanddaten sehr oft der Versandanbieter von DHL auf Fed Ex geändert wenn ich die Eingabe absende. Dadurch wird sich mein Status von "Pünklicher Versand und Tracking" erheblich verschlechtern, da dies inzwischen bei 8 Bestellungen passiert ist und ich dies erst später bemerkt habe. Kann ich leider nicht mehr ändern.

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Re: Star Programm

It has been doing this for 2 years or more. It seems to happen more with DHL in Germany & the Netherlands, but also with POSTNL in the Netherlands.

It has been reported numerous times during the 2 years or more, but many of us found a way around it ourselves to prevent issues with tracking, by just checking the orders within 24 hours from dispatch to make sure they had not automatically switched to another carrier. For the orders which do switch, edit and put in the right carrier name.

I have never known it to automatically switch a 2nd time on a order.

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