Square is not syncing

[OtisBJewelryGifts]

Hello

We have a show tomorrow and we are attempting to set up our Square account and it's not syncing our listings...which is problematic.

Help.

[mattdaquirk]

Hi there,

I am sorry about this. Mainly, this appears to be intermittent connection issues. Most members find that it will sync if you try again after a while. We continue to work with Square to improve this experience. Please let us know how it goes. Thanks!

[StephJoyHogan]

I have been trying intermittently to sync my etsy and square both on the desktop and app since May 19th. Any other suggestions?

[CreationsReNew]

My Square is not syncing now. I've tried it on my phone via Sell on Etsy app, and on my desktop via Etsy website. Since this question was asked last month, it appears to still be a problem, in spite of (or maybe because?) Etsy and Square both updated their apps just a few days ago. Bummer. I just created two custom listings to sell right now for a customer, and now I can't sell them via Etsy. :(

[SassySunflowerKC]

6 years later and I'm having the same problem...

[FoxyPawsSupplyCo]

We've been trying to Sync with Square since April 9th and still can't. We've tried 4 browsers and 3 different devices with no luck! :(

[Gemologies]

oh noooo...... I have a show tomorrow too

[BagsBeadsandMore]

go to shop manager & scroll down on the left to the square symbol & click the "disconnect my shop from square". Then go back & connect it in shop manager (same place) I did this & now all my new listings are on there

[ThatsSewLacey]

I have been trying to sync with square for about 3 weeks. I disconnected and reconnected and that still wont sync. Mine says "Sync failed". I've tried on 4 different internet networks, my phone, and different computers. Is there a resolution for this?

[ampersay]

Hey Abby,

In cases like these, we ask that you please completely disconnect from Square (including deleting the location you setup) before trying again.

If you run into issues after starting over completely, please write in.

Thanks!
https://www.etsy.com/help/contact

[LoveByCookie]

Oh my Goodness! Thank you so much for this. I've been trying like crazy to sync my inventory! It's caused MAJOR issues the last 2 weeks with multiple orders of the sold stuff. Awwww maaan, thanks a million!

[BinkStudio]

You saved my life!!! Thank you!!

[romaarellano]

@ampersay I just deleted from Square then re-connected. Still says "Sync has unfortunately failed. Try again."

My shop has close to 800 items. I have not been able to sync for months. I even try on the fastest/highest bandwidth connection available, and it still does not sync.

[BeadedInFaithDesigns]

I literally just signed up for the Square and tried syncing my listing for a show next week and the only thing that is showing are the categories of my items but no actual items. Frustrating!

[JanusRisingDesigns]

Same issue here. I attempted from both my phone and laptop, uninstalled and reinstalled the app, disconnected and reconnected, and still no dice. Any resolution here?

[romaarellano]

I figured this was a problem with large shops, as I can never sync my square. Glad to see Etsy admin weigh in with a potential solution.

[BlackOrchydPasties]

I haven't been able to sync my etsy with my square for two years! I have tried disconnecting square and deleting my location in square multiple times with no luck. This is ridiculous.

[PinkCloudCrafting]

I have also been trying to sync my etsy account with square. I've tried deactivating my square account in Etsy. I've deleted the square location. I tried clearing cache. I've tried different browsers. I was able to sync a year ago but it hasn't been synced since. I even went to the link above offered by an etsy admin to submit a ticket.. but NONE of the topics match an issue with square.  Any new ideas???

[BogartsWoodworks]

I am having this issue as well. I have done everything listed. i googled and re did the same things. you think with them raising their fees theyd make sure they have their stuff together. apparently this has been happening since 2019. and boy am i upset now that i have purchased hardware now hopefully theres a response soon,

[nguhpjyhih0bo0e5 · Accepted solution]

Hello! It looks like you responded to an older thread. In this situation, we encourage you to start a new thread with your question so you receive a more up to date response. Our community members would be more than happy to advise you, give you information or support. We’re closing this up. Thank you!