Here is a new one, or at least for me.
I just received a message from a potential customer saying that she really liked one of my listings, asked me where I was based and if she could pick it up locally. I answered back saying that I would rather not do that as Etsy is not designed for local pickups preferring to see a shipping label and tracking number.
When I returned to check my messages I found that this whole conversation had been placed in the spam folder. I transferred it back to my inbox and found that she had replied to my answer , thanking me for the explanation and saying again that she liked the item and asked me if she could have it painted. I answered her request and again the conversation ended up in the spam folder. The only reason that I can think of for this to happen is that she originally asked for local pick up?
The conversation is back in my inbox for now. Any comments would be appreciated.
