KawaiiKarnivore
Inspiration Seeker

Someone hacked into my account and changed the bank account number!

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I got an email saying my bank account has been successfully changed to a different bank account that is definitely not mine! I don’t recognize the last 4 digits. I can’t changed it because it requires the whole number which I don’t know what it is.

Since this email, I’ve changed my email and password, as well as other websites I frequently visit because now I’m paranoid. 

Is there a way for Etsy to switch it back and/or get rid of the account number? I put my shop on vacation mode for now. 

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ModJose
Community Specialist
Community Specialist

Re: Someone hacked into my account and changed the bank account number!

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Hi, and thanks for flagging.

Our security team is looking into it and will follow up with you ASAP.

Stay tuned for future updates.

Thanks!

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Re: Someone hacked into my account and changed the bank account number!

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You need to contact Etsy via the help or chat link,

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ModJose
Community Specialist
Community Specialist

Re: Someone hacked into my account and changed the bank account number!

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Hi, and thanks for flagging.

Our security team is looking into it and will follow up with you ASAP.

Stay tuned for future updates.

Thanks!

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