Solicitud de ayuda

Mi tienda no puede vender nada. No Aparece el botón De compra y si aparece los clientes compran y al poco tiempo les devuelven el dinero y no se registra ninguna compra. No he sido notificado con algún problema y por consiguiente no se si se está revisando lo que sucede con mi tienda

Labels (1)
Translate to English There was a problem fetching the translation.
0 Likes
3 Replies

Re: Solicitud de ayuda

Scammers tend to target new shops.
Things to read:

https://community.etsy.com/t5/Announcements/Protect-Your-Account-From-Scammers/m-p/143158945#M1882

https://community.etsy.com/t5/Managing-Your-Shop/How-to-Spot-a-Scam-No-a-Buyer-Doesn-t-Need-Your-Ema...

https://community.etsy.com/t5/Announcements/New-From-Etsy-section-in-Messages/m-p/143722497#M1899

https://help.etsy.com/hc/en-us/articles/360000343128-How-to-Handle-Spam-and-Suspicious-Messages

If you receive an actual order, you will see it in your "Orders and Shipping" section and you will receive an email from Etsy notifying you that you have a sale, and there will be a notification in your dashboard as well.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Solicitud de ayuda

You added your first listing 3 days ago.  It'll take a little longer than that to start seeing any views or sales.  Also, you have just three listings in a very crowded market of digital invitations.  Your titles aren't helping either.

Your shop location, United States, is questionable. 

The buy now button doesn't show when a seller views their own listings.  The 'add to cart' button also won't work if you try to add your own items to your cart.

The orders you think you're receiving are scams.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Solicitud de ayuda

@Valensartisticdesign: Most likely these are scam attempts against your shops. New shops, and particularly incomplete ones like yours, are prime targets for these scammers.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.