Sign-in Issue…does not recognize my email address

[LDianeJohnson]

My email address is not being accepted by the Etsy system.

It is an address with ….+…..@carrier.com

I think the system is not reading/accepting the “+” in my address. I cannot check in the Account as I have to re-sign-in using that address, thus, I cannot check anything. If I sign-out right now, I won’t be able to access my page at all.

Please help me with discerning the issue.

Thank you,

Diane

[ThePurplePuppy]

I bet you are right and it is the "+" sign.  If you are still signed in to the account can you go and change to a different email address? That is all I can think of.

[LDianeJohnson]

Thx so much for your reply. 

I cannot log out because I cannot even log back in using my email due to the “+”, so I am stuck.

Just wanted you to know so others may also see this reply and know about the issue.

All the Best,

Diane

[NanaLetha]

Log in with your username instead of your email.

[LDianeJohnson]

A million-gazillion thanks! It worked!