A Stitch has gone awry. <--- This is the error page I get every time I try to open up the shopping cart on my desktop Etsy profile. (either browser)
The weird thing is I CAN access my shopping cart on my Etsy phone App.
Customer service says this is a "known" desktop cart issue. It was suggested to me that I may have too many items in my cart which have become unavailable or sold out since I added them. So I check in my app shopping cart to remove them, but when I go back to my desktop to try and view my shopping cart, I still get the Etsy error page : (
This is a really big issue.
I have been selling and buying on Etsy for a long time. It is very discouraging that the desktop shopping cart can be so easily corrupted. This is a platform in constant flux and buyers shouldn't have to contact Etsy support just to get into their shopping cart to complete a transaction....
A bit of background about my cart:
I do often have close to 100 items in my cart at once.
I have also exceeded the "Save for Later" Listing item amount of 1,000 items.
** So now when I try to move items from my cart to save for later Etsy won't let me because my list is too full. Items can only be deleted from the 'Save for Later' area one by one on my Etsy App : (
This really makes me lose faith in the platform from a shopping perspective. Ultimately, if buyers can't easily shop the platform then we all lose out.
I hope they will put this at the top of the bug fix list!!!
I keep checking back & I still can't get my cart page to load on desktop. This has been an on going problem for me for over a month.
I think I am going to chat with customer service again about this today.
It occurs to me that I have noticed a lot more 'Guest' checkout coming through in my shop. I wonder if people just abandon their profiles and use Guest checkout on desktop because it doesn't get bogged down with all the profile information we, as buyers, have saved in our profiles?
I have been trying to reply to other posts about this issue and decided to start a new post in hopes that the squeaky wheel gets the grease.
