vibecustomshirts
Inspiration Seeker

Shop still on vacation mode after my taxpayer info WAS VERIFIED

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I was trying to submit my LLC info -  I got some errors after submit, that states ETSY can't verify it - I am %100 sure I did enter all the information correctly, anyway I had already verified as an individual seller before all this happened.

Then I opened a ticket and submitted my LLC documents to hope they can verify it that way after sending this, then I realized they put my store on vacation mode- to avoid this I changed my seller type to an individual and they verified it. I see "Good news: We verified your taxpayer information!" on my taxpayer page.

However, my store was still in vacation mode . As a star seller, I am afraid I may lost all the credibility from the customers. This is really annoying to not find any support from one of the biggest marketplace in the world.

I had created several tickets but still no help. I am hoping someone sees this and help me out so my store can run normally.

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vibecustomshirts
Inspiration Seeker

Re: Shop still on vacation mode after my taxpayer info WAS VERIFIED

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After this, I gave another try to re-submit as my LLC, and this time Etsy accepted it an lift off the pause finally.

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vibecustomshirts
Inspiration Seeker

Re: Shop still on vacation mode after my taxpayer info WAS VERIFIED

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After this, I gave another try to re-submit as my LLC, and this time Etsy accepted it an lift off the pause finally.

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SugarTaffySoap
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Re: Shop still on vacation mode after my taxpayer info WAS VERIFIED

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@vibecustomshirts  Thanks for giving us an update. 

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