Help please!
On 10/30 My shop was put on vacation mode after my taxpayer info entered was initially ‘not verified’. But then on 11/1, after re-entering correctly, my taxpayer info WAS VERIFIED. My shop is still on vacation mode for almost 2 weeks now. I have not received any information from Etsy asking me to upload documents. What do I need to do to get my shop off vacation mode? I have already submitted several tickets and the canned response has not been helpful. And then nobody responds when I ask for updates. Please help Etsy support, this has been extremely frustrating. After selling on Etsy 10 years and being a star seller during the entire program, i DO NOT feel like a valued seller. I'm grateful to have my own site as this would be absolutely devastating otherwise!
Alyson Brown of Alyson Renee NYC
Hello! We're sorry to hear you're experiencing issues with your account. We've forwarded your concerns to a specialist team. Thank you!
Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.
@AlysonReneeNYC Hopefully one of the forum moderators will send your post to a specialist.
Hello! We're sorry to hear you're experiencing issues with your account. We've forwarded your concerns to a specialist team. Thank you!
Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.