Shop on Vacation Hold - There are 3 support tickets opened - no answer

Etsy wants my Government ID uploaded.  I add the JPG files and the submit button will not activate.  The "help" suggestions say to look for anything error in red.  The type in red says "Please upload up to 7 business documents".  So I added 7 documents just in case - still doesn't work.  Tried another browser, no luck.  Cleared cache, no luck.  With the holiday season, this is a horrible time to have a shop on vacation hold and not respond to support tickets/

 

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PotteryUrns
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Re: Shop on Vacation Hold - There are 3 support tickets opened - no answer

Rather than keep opening support tickets reply to one with I Still Need Help and keep replying to the same one. When you open a new one they close the existing ones and you start all over again waiting for a reply.

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Re: Shop on Vacation Hold - There are 3 support tickets opened - no answer

@FullCircleOrganicUS: It has been suggested by others to combine all of the documents into a single image file and upload that.

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