Shop Suspension – Looking for Advice

[WorkshopFamilyUA]

Hello everyone,

My Etsy shop was recently suspended, and I’m not sure what caused it. I didn’t receive a clear explanation from Etsy, just a general email saying my shop was under review or suspended. I have already contacted Etsy support but haven’t received a detailed response yet.

I’m a new seller and trying to follow all the rules. I would really appreciate it if someone could share their experience or give me advice on what steps I should take next.

Has anyone gone through a similar situation and successfully resolved it?

Thank you in advance for your support and guidance.

[CoquetteBath]

no idea.

because there is nothing in your shop. Don't know what you were intending to sell.

But I'd take the time to completely read Etsy's creativity policy. Make sure your items are legal to be sold. Don't go off items already listed here because Etsy will close shops (you can attest to that) and the vast majority of the time, someone is breaking a rule. Like a legal one. But they are human and the AI bot that does the search isn't perfect either, so it can be that someone was closed incorrectly.

Right now, your shop is on vacation, not closed. But that could be the next step if anything is not matching their rules. EVen something as simple as an ID. You are Sue Smith here but your ID says Susan Smith, could be a culprit.

go back and check everything. No one here can advise other than that.

[PrimFun]

There is nothing in your shop or previous reviews that say what you are selling so it is hard to say.

It could be ID.  It could be tax information?  Bank information?

If you were attempting to sell items that don't meet Etsy's creativity standards that could be the issue.

Have you tried emailing Etsy?  If you got  response email back, did you reply that you still need help.