ArtByLin308
Inspiration Seeker

Shop Payment Account/Settings Not Opening

Payment Account and Payment Settings will not open. Clicking Payment settings redirects to "whoopsie!", Payment account redirects to "Uh Oh!". Cleared cache, restarted everything, still not working, on mobile or PC.

**Edit: Have tried the mobile site, the full site on my Mac on both safari & chrome, and the seller mobile app, every single thing gives me the same redirect.

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NanaLetha
Inspiration Maker

Re: Shop Payment Account/Settings Not Opening

Try a different browser 

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ArtByLin308
Inspiration Seeker

Re: Shop Payment Account/Settings Not Opening

Already tried that. Same issue.

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ChillwolfArt
Conversation Maker

Re: Shop Payment Account/Settings Not Opening

Hi, I was in my Shop Payment Account earlier.  But after seeing your Thread, I tried it again.  And it opened with no problem (desktop computer, Chrome, Windows 10).  You're still having an issue though.  Are you using the App; is so, try a mobile browser. I hope this will soon be resolved for you.

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ArtByLin308
Inspiration Seeker

Re: Shop Payment Account/Settings Not Opening

The app was actually the only option I didn't try, thanks for reminding me! Unfortunately, I'm still getting the "whoopsie/uh oh" redirects there too. 

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