Shop Is On Holiday Mode Last 15 Days

[Gemsandcabsin]

I'm writing to inform you that my shop has been in holiday mode for the past 12 days.  I've received a request for documentation from the platform. I have uploaded the requested documents as instructed. I will keep you updated on any further developments.  I apologize for any inconvenience this may cause. Thank you for your understanding.  I look forward to resuming normal operations soon. 

[ModKenneth · Accepted solution]

Hello! We're sorry to hear you're experiencing issues with your shop. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.