Shop Auspended Due to Missing Taxpayer Information

[MODCREATIONStudio]

We received an email stating that our taxpayer information is missing and our shop was suspended.

We've been on Etsy for years without an issue and that information has not changed.

Also, when I click on  "Legal and Tax Information" in the finance tab I get a blank screen so I can't update the information even if it was lost somehow.

[Africshop]

Same here

[joliexbijoux]

Same here 

[ChezEviesHolidayShop]

I just received the verify email today and have not attempted it yet, but I also noticed that my taxpayer info is gone.  Everything else is still there under finance, but when I click on taxpayer info, I get a screen with all the normal options on the left that always come up and nothing but a white page on the remainder of the screen to the right.  Is that supposed to happen when you are asked to verify?  I am quite confused.  It looks like my shop is up and running, but I cannot access the taxpayer info!  Since I am not great with the computer, this is a major bummer!!  Any help is appreciated!!

[Africshop]

My store was suspended previously due to the tax information, but it is running currently, but am unable to update the tax information because the page is blank when I tried inputting the information today.

[NanaLetha]

@Africshop  You only need to enter the tax info once. Why do you want to enter again?

[Africshop]

@ NanaLetha

  I entered my EIN number, but the system was not recognizing it, so I tried entering my SS instead

[vintageNCtreasures]

Seems  the legal/tax info page is having issues.

The first time I clicked on it I got the uh-oh Etsy had a hiccup.
2nd time, I got a blank page.

Seems Etsy is aware of this issue based on this thread:
Legal and taxes information - blank page - Welcome to the Etsy Community