I have had several sticker orders that have not required tracking. Shipping these orders out without tracking has lowered my shipping efficiency to mid 70%. Very frustrating!
Is there a fix for this?
Hello @TheNurseSpot,
As a seller from the United States, please know that you'll need to add a valid tracking number on all orders, for them to count positively towards your Star Seller. For more information about this, you may check out this Help Article.
Thank you very much!
No, any order over your countries minimum threshold, must be shipped with tracking to count. There is no work around.
For star seller you must ship everything with tracking.
@TheNurseSpot: There are two sets of "rules" in play here - 1) The maximum size order that can ship without tracking (varies by country) and 2) the Star Seller requirement that all packages have tracking or an Etsy label. The two requirements are independent of each other.
The under $10 items (US) sent without tracking disqualifies the seller for star seller. In the US all packages must be tracked for star seller.
If sending as a letter/flat make sure to use Etsy labels which is the only accepted way to send items as letter/lfats. It has delivery confirmation only. It does not work perfectly. If you are using this feature and being told that tracking is not happening, let Etsy know. They did say they accept the use of letters/flats for star seller.
The information is there in the shop manager under Star seller.
Hello @TheNurseSpot,
As a seller from the United States, please know that you'll need to add a valid tracking number on all orders, for them to count positively towards your Star Seller. For more information about this, you may check out this Help Article.
Thank you very much!
Thanks for everyone’s replies.
I’ve found the best fix to purchase Pitney Bowes stamp directly from Etsy. It’s the same cost as stamps and comes with tracking
Please remember that the tracking through Pitney-Bowes is Pitney-Bowes tracking only. It isn't tracked through USPS which does not offer tracking for first class flats. So if a buyer tries to track it through USPS, you will get complaints of invalid tracking number. That's just one of the reasons I don't use Etsy labels.