Kladis3DStudio
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Shipping rating states two late orders

My shipping rating shows at 98% and that I have been late on two orders. First of all, all of my orders go out on time. I might lose sleep in the process but I make sure it happens. I then run the report that is supposed to show what orders were late. Only one order shows up on the report as late. I look that order up and it was shipped the same day it was ordered. How do I get this corrected?

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