Asterubi
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Shipping never updated, never got the badge

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I qualified for the shipping badge for last month but the order history stopped updating on the 26th, leaving out 5 days. It was the difference that kept me from being a star seller 

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Re: Shipping never updated, never got the badge

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Hi @Asterubi,

 

We've double-checked that orders you received after March 26, 2023, and we can confirm that they all have a ship-by date of April 2023. We can also confirm that you didn't update the ship-by date when you shipped these orders. As a result, they are counting towards your current review(February - April 2023). 

 

Please remember that we determine what orders are included in the On-time shipping calculation by the order’s Ship By Date in UTC (Coordinated Universal Time). For more information about this, you may check out this Help Article.

 

Thank you very much!

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GieseDeseiGns
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Re: Shipping never updated, never got the badge

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Yes they do not go to end of month. On orders if it wii not ship annd  arrive until after the end of month, the do not use those, they will count on following month.

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Re: Shipping never updated, never got the badge

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Hi @Asterubi,

 

We've double-checked that orders you received after March 26, 2023, and we can confirm that they all have a ship-by date of April 2023. We can also confirm that you didn't update the ship-by date when you shipped these orders. As a result, they are counting towards your current review(February - April 2023). 

 

Please remember that we determine what orders are included in the On-time shipping calculation by the order’s Ship By Date in UTC (Coordinated Universal Time). For more information about this, you may check out this Help Article.

 

Thank you very much!

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