Shipping & Star Seller

[PuraVidaSoapCo]

All my orders sent  during this upcoming  Star Seller review  period have a tracking  number, I don’t understand why that’s counting against me for star seller and why it isn’t updated on Etsy. 

[ChillwolfArt]

@PuraVidaSoapCo   Hi, I just posted the following to another Seller:

There have been several Threads about this glitch which is affecting many Sellers; here is the largest one.  In this Thread, Admin TonsofPaper posted that they were pushing a fix for future orders, but are still attempting to fix orders which have been stuck in Pre-Transit for a while.  There is no current Community Forum "Announcement."

https://community.etsy.com/t5/Technical-Issues/Admin-I-would-like-answers-on-Pre-Transit-issues/td-p...

I'm sorry, it's very frustrating and many Sellers are still having issues as you can see.  Some have contacted Chat, bottom Right of Dashboard if you are a Star Seller.  Or in Dashboard (Left Column > Community & Help > Contact).  OR via Help Page > My Account (lower Right of page).  

[TonsOfPaper · Accepted solution]

Hello there,

As of March 21, our engineers updated all USPS shipping labels that were purchased since the start of this issue. All labels that were stuck in the ‘Pre-Transit’ state due to this issue are now displaying the proper tracking information. You will also see these updates reflected in your Star Seller Shipping Score. For more information about this, you may check out this Forums Announcement.

Thank you very much!